Today, with the launch of GuestMobile™ – The Mobile Guest Voice Solution, hoteliers can now provide exceptional international and domestic mobile telecom services to
foreign guests upon check-in, while driving new revenues from the hotel’s PBX. This easy to deploy, hospitality-specific, VoIP/Voice over WiFi solution will enable hotel guests to seamlessly make and receive low-to-no-cost international and domestic calls on their own smartphones while also enabling outbound cost-efficient international calling over the property’s existing IP-based or legacynon-IP based PBX systems. Hoteliers can now future-proof their telecom investments and generate new revenues while driving their mobile hospitality strategies.
“When a traveler steps off a plane in another country and turns on his or her smartphone, the mobile device is useless unless the traveler decides to activate expensive roaming services and incur prohibitive per-minute voice call charges or go through the expense and hassle of purchasing a local SIM card,” said Arash Vahidnia, GuestMobile™ CEO. “GuestMobile™ – The Mobile Guest Voice Solution is a hotel-branded hospitality-focused hosted IP Softswitch / Mobile App turnkey guest amenity that seamlessly delivers international guest mobile telecom services. All guests need to do is download and access the GuestMobile™ hotel-branded app, and once they are checked in, they will be able to instantly place and receive low-to-no-cost international and local mobile calls as your guest.”
According to the United States Department of Commerce, international travel to the U.S. will continue experiencing explosive growth through 2018. The projected number of annual foreign visitors to the U.S. will rise from an already robust 69.6 million in 2012 to over 84.6 million by 2018.
“GuestMobile™ – The Mobile Guest Voice Solution is enabling hotel marketers to position their properties as a hotel destination of choice for this expanding and lucrative guest segment,” Vahidnia said. “Offering low-to-no-costinternational outbound and inbound calls via a dedicated direct inward dialing (DID) virtual phone number linked to guests’ smartphones for the length of their stay is the kind of impactful amenity which truly can differentiate a hotel brand.”
‘Find Me’ – ‘Follow Me” Features Drive Loyalty, Revenues
GuestMobile™ – The Mobile Guest Voice Solution drives guest satisfaction by delivering an in-demand and increasingly essential amenity: convenient and cost-effective international calling for guests to use on their own personal or corporate smartphones, just as though they were at home on their local provider networks. The solution uses “Find Me” and “Follow Me” technology to enable guests to receive incoming international calls while staying at a GuestMobile™ equipped hotel. Via the hotel-branded GuestMobile™ solution, guests can be assigned a virtual DID phone number prior to arrival, upon reservation, or at check-in. When that number is dialed by someone looking to speak with the guest, the system routes the call either as local (Find Me) or international (Follow Me) to the guest’s own smartphone. This ensures that no matter where guests are while traveling, inbound international and local calls can be received on the guest’s personal smartphone during their stay at your hotel or brand property portfolio.
In the case of guest generated outgoing international and local calls, hotels can leverage this as an opportunity to assign a low-cost fee per day or per stay. This service provides unlimited or capped voice minutes, driving net new revenues and offering no-fee calls for their VIP, loyalty or affinity program members.
No comments:
Post a Comment